Terms of Service
By using our website or placing an order with Sheilara Luxe Avenue, you agree to these terms. We keep them clear so you know what to expect at every step.
Who we are
Sheilara Luxe Avenue, General Santos City, Philippines. Contact: info@sheilaraluxeavenue.online | +63 915 833 8910
Scope
These terms cover website use, inquiries, orders, payments, deliveries, and customer responsibilities.
Using Our Site
Use the site lawfully and responsibly. Do not misuse content, disrupt services, or attempt unauthorized access.
- Content is for personal, non-commercial browsing unless we explicitly permit otherwise.
- We may update or improve the site; availability may change without notice.
- We do our best to keep information current; availability and pricing can change.
Orders & Confirmation
Orders are confirmed after we verify availability, colors, sizing, and delivery details with you.
- We will contact you to confirm specifics before sending a payment link.
- Payment must be completed within the stated window (typically 24 hours) to keep the order active.
- If we cannot confirm or if payment is not completed on time, the order may be canceled.
Pricing & Payment
Prices are shown in PHP and may change based on stock or supplier updates.
- We will share the total amount and a secure payment link after confirmation.
- Complete payment within 24 hours of link issuance to avoid automatic cancellation.
- Payment processors or banks may have their own fees or processing times.
Delivery
We coordinate delivery once payment is confirmed.
- Coverage: Nationwide within the Philippines; timelines vary by location.
- We will provide estimated delivery windows; unforeseen delays (weather, courier issues) may occur.
- Please ensure accurate address and contact details to avoid delivery issues.
Returns & Refunds
Refer to our Refund Policy for detailed steps and eligibility.
- Notify us within the stated window (typically 48 hours after receipt) for issues.
- Items must be in original condition for review.
- Approved outcomes may include replacement or refund, subject to availability and condition checks.
Intellectual Property
All branding, visuals, and text on this site belong to Sheilara Luxe Avenue unless otherwise noted. Please do not copy or redistribute without permission.
Liability
We strive for accuracy and quality service. To the extent allowed by law, we limit liability for indirect or consequential losses arising from site use or order delays outside our control.
Changes to These Terms
We may update these terms to reflect service changes or legal requirements. Continued use of the site means you accept the updated terms.
Contact Us
Questions about these terms? Reach us at:
- Email: info@sheilaraluxeavenue.online
- Phone: +63 915 833 8910
- Address: Purok 8, Mirabueno Village, Barangay Mabuhay, General Santos City, Region XII, 9500, Philippines